"Supercharging Your Practice with Online Reviews" with Dr. Len Tau
Gabriel Hofmann and Dr. Len Tau delve into the significance of online presence and reviews for dental practices. They explore best practices for obtaining and managing patient reviews, including strategies for handling negative feedback and improving practice reputation. The discussion highlights BirdEye's role in review management and ethical approaches to incentivizing reviews. They emphasize the importance of enhancing patient experience with aftercare calls and provide essentials of reputation management for dentists. The episode also compares the influence of Google and Yelp reviews, offering resources for practice growth and concluding with touching on coaching and an event promotion to Len Tau's newly redesigned conference - a must attend show! Enjoy this episode and Please, Like and Subscribe for more great episodes! Thank you for joining The Dental Efficiency Blueprint!
Key Points
- A strong online presence with numerous reviews is crucial for dental practices to build trust and credibility with potential patients, significantly impacting their marketing efforts.
- Incentivizing patients to write reviews is against Google's policies and can lead to severe consequences, such as having all reviews removed.
- Creating a reputation culture within the practice and using tools like BirdEye can streamline the process of collecting reviews, enhancing the overall patient experience and practice growth.
Chapters
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| 2:46 | |
| 7:17 | |
| 14:37 | |
| 21:37 | |
| 24:26 | |
| 26:58 | |
| 32:32 | |
| 36:45 | |
| 39:04 | |
| 40:54 |
Transcript
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